filters
State:
Show
City:
Show
Product:
Show
Show

Best Western - Not happy

Very unhappy with my room my daughter has a bruise because of the bed rail sheets were dirty and heater had dust flying
#1452839
Reply to reviews
Show

Best Western - ZERO regard for paying customers trying to sleep

The noise emanating from the bar was so loud that we couldn't sleep. When we asked the front desk to say something to them, we were told they were closing down at midnight. Of course, they didn't. By the time they did, the noise headache kept me awake the rest of the night. I was told "they're moving to another location anyway." So what. The next company will be in doing the same thing to different people. They simply didn't care. Their solution was to offer a 10% discount on our next stay. No way in heck will there be a next stay and I will be sure to warn everyone going to Emory that they need to steer clear of that place!!!
#1451795
Reply to reviews
Even though our room was not situated above the bar, we were subjected to all the downbeats and off-key notes emanating from the bar. We were told it would be over at midnight after calling and pleading for the volume to be reduced. An hour later, the sheriff's...
Read more
FormalAiredaleTerrier
FormalAiredaleTerrier

The manager offered a 20% discount on our next stay and told us the bar was moving out of the buidling. Not the outcome I was hoping for because I definitely did not get 20% o...

2.5
Emory, Texas
I liked
  • Clean room
I didn't like
  • Sleeplessness induced by bar noise
#1420807
Reply to reviews
Show

Best Western in Emory, Texas - Complaint

Hotel bar karaoke last until almost 1 a.m. in the morning at full volume
3.1
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
Emory, Texas
#1418914
Reply to reviews
Show

Best Western in Blanco, Texas - Blanco, TX

Worst customer service EVER! Was told to leave or would be arrested for trespassing, after room was paid for. Lots of F bombs from the guy behind counter. I will NEVER stay there again!!!
1.0
Details
Location
Blanco, Texas
#1399946
Reply to reviews
Show

Best Western - Refund

The woman at the front desk was tremendously rude but the guy on the phone at corporate was super cool
#1398019
Reply to reviews
Show

Best Western in North Little Rock, Arkansas - Horrible customer relations

I had a room paid for as a birthday gift. I called the property to make sure it was paid and was told "yes everything is fine. Come in and sign the paperwork and get your keys". Well not the case at all. Ive now been in the lobby 3 hours and all anyone can say is wait until customer relations opens in 3 more hours. Sorry you have nowhere to sleep but we cant do anything about it.
1.0
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
Staff
Value for money
Website
#1387771
Reply to reviews
They forst room they put me in had lip stick on the sheets hair in the shower. Then they moved me again to 305 the bed had hair in it the pillows case were nasty also. So the man mike comes in like oh i can just pop it off. Not change the sheet. He said he doesn't...
Read more
Anonymous
GreyhoundDogTookAPissAllOverMe

My God! What you are describing sounds more like the 'Motel 6" than the "Best Western" Are you sure that you signed up to the right pissed off sight?

1.0
#1375141
Reply to reviews
Show

Best Western - Over charged my credit card 60 dollars. Will NOT stay again

Over charged my credit card. Kendaville indiana
1.6
Details
Billing Practices
Cleanliness
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Staff
Value for money
Website
#1367367
Reply to reviews
Best Western - Bed bugs and no refund
I booked a room at Best Western Ocean Breeze Inn in Hilton Head Island on 9/15 through priceline. Find a bug over the sheets and the night clerk April post it to the notebook in the book. She over to move us to another room but I was disgusted by having a bug in the...
Read more
Anonymous
BackseatOfAGreyhoundBusBedBugs

I know how you feel. Every time I ride the Greyhound and sleep on the back seat, I am bitten by bed bugs that live in the seats.

#1366503
Reply to reviews