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Contact Best Western Customer Service

How to Reach a Person at Best Western

Verified Contact Information

Toll-Free Number:

  • 1-800-528-1238
Call Now

Customer Service:

  • 1-800-237-8483
    North America
  • 1-800-780-7234
  • +4 380 029 5194
    Austria
  • +328 001 6776
    Belgium
  • +3 578 009 1166
    Cyprus
  • +42 080 090 0581
    Czech Republic
  • +458 001 0988
    Denmark
  • +8 112 056 3200
    Japan
  • +6 480 070 0499
    New Zealand
  • +3 490 099 3900
    Spain
  • +44 800 042 0338
    United Kingdom

Sales/ Reservations:

  • 1-800-564-2515
    Reservation

Customer Service:

custserv@cs.bestwestern.com
Send Message

Best Western Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
Most Popular Best Western Phone Number
1 (800) 528-1238
Average Hold Time
00:02:17
Average Calls duration
4 minutes
Most Popular Best Western Email Address
Custserv@Cs.Bestwestern.Com
Best Western Live Agent Availability
15% of callers successfully reach a real person
Issue Resolution Rate
Low (12% reported full resolution)
View full overview

How to Contact Best Western Customer Service?

Most Popular Number:

(800) 528-1238
Total calls: 377 Issues resolved: 12 Last call: Jun 2, 2026

The Best Western customer service phone number is 800 528 1238. This support number serves to get help with questions regarding billing or receipts. To get assistance with account managing, change your password, cancel the order or solve other problems, call 800 237 8483.
For the reservation questions, the customer care department made a separate telephone number which is 800 780 7234. The Best Western customer service specialists will provide you with information about the services, available facilities, prices and other crucial details connected with the reservation.

The Best Western address is 6201 N. 24th Parkway, Phoenix, AZ 85016. This address is corporate, thus clients can use it as the mailing to reach the governing department and send complaints or recommendations related to the improvement of the services. The company has offices worldwide. To check the office in your area, open the website, click Featured Destinations and choose the country you are interested in.

The Best Western email is custserv@cs.bestwestern.com uses this address to reach customer care in the written way. The response will come in 2-3- days. Indicate your contact details in the letter, thus the specialists can reach you whether certain clarifications will be needed.

The telephone number for the reservation questions is available 24 hours a day, 7 days a week. The operation hours of the line in billing issues are Monday through Sunday from 5 a.m. to 10 p.m. MST. The Best Western live chat works Monday through Friday from 7 a.m. to 8 p.m. MST. On Saturdays and Sundays, the working hours are from 7 a.m. to 5 p.m. MST.

PissedConsumer Club

Contact Information

Best Western Website:

Best Western Help Center:

Corporate Office Address:

Best Western
6201 N. 24th Parkway
Phoenix, Arizona 85016
United States

Summary of Best Western Customer Service Calls

568 TOTAL
CALLS
03:32 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Best Western?

Product/ Service Question:

  • “Very uncomfortable stay, bedbugs, *** maintenance, man, scared for my life.”
  • “Complaint”
  • “Complaintb”

Payments and Charges Question:

  • “Dispute”
  • “Billing”
  • “Double billing”

Staff Question:

  • “Customer service”
  • “Rude front desk person. Plus she lied.”
  • “Staff issue and questions”

Request for Information Question:

  • “Need for help and compensation”
  • “Speak about my stay and possible extens my stay”
  • “Try update”

Account Question:

  • “Reservation user reward points”
  • “Membership”
  • “Owner has locked me out”

Refund Question:

  • “Unsatisfied with stay want refund”
  • “Need refund of ,$600.12”
  • “Get my money back”

Cards Question:

  • “Potomac mills best western changed me $700 on my card for smoking in the room and there is no evidence of smoke in the room my name is ernest Asare.i don't want to go online and write bad reviews and report to Virginia health department about roaches”
  • “Stayed 2 nights how tJune 14-16. Did I earn 50 giftcard?”
  • “Wouldnt allow me to stay because my my temporary bank card did not have my name on it I was waiting for mine to come in the mail with my name on it so they would not let me stay and I could not get a refund of my money which was over $100”

Activation/ Cancellation Question:

  • “Cancel room”
  • “Reservation was not canceled”
  • “Reservations cancellation”

Return/ Replace Question:

  • “The Aiden Bestwestern in Warm Springs GA will not answer their phone note will they return calls left on voice mail”
  • “Change contact information”
  • “To change my address”

Shipping and Delivery Question:

  • “I haven't received my W2s”
  • “To fine lost items”
  • “My flight has been delayed which cause me to not check in on time”

Website/ Application Question:

  • “Staying at BW Foothills Tucson Az. A tree fell on our vehical in the parking lot not happy with current responce.Would like to talk with someone other than on site manager”

Employment Question:

  • “Payroll”

Other Question:

  • “Book a room”
  • “Room in sea side”
  • “Reservation at Wells Nevada”

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