Product: Best Western Room Clear all filters (0 of 24 reviews match)
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Best Western Plus in Seminole TX. We made and paid for a reservation through Priceline. Have stayed here previously. On our most recent stay last week, when we got home, a couple days later we noticed a $200 charge without explanation on our bank account. I called the...
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Anonymous
DejaMoo

That's just another scam that they have going to rip people off. i remember when i stayed at the Best Western in Fortuna, California it was like $88 for the room and another $...

Anonymous
Pat

They did the same thing to me! Never smoked in my life.

3.0
Seminole, Texas
Product
Best Western Room
#1252132
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I kept telling him I was told by his employee that nothing else was needed and I was not going to be charged. I have contacted Best Western customer service and opened a file. I have also filed a complaint against them on BBB. I hope no one has to go thru what...
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1.0
Product
Best Western Room
I didn't like
  • Generally aweful customer service
  • Unethical practices and policies
  • Rudeness
#1199914
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How about this: tv didn't work and had to call someone.The shower came out like a firehose and you could not adjust the stream and you could not adjust anything about it. It blasted out to the opposite wall. It actually hurt when it hit you. In addition to that, as if...
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1.0
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Best Western Room
I didn't like
  • All the problems
#940564
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Best Western Room Review

Best Western - Simple Review #1460030055
Best Western - Simple Review #1460030055
Best Western - Simple Review #1460030055
Worst hotel experience ever, car stolen from parking lot and room including bed infested with ants. Unsympathetic manager. He was aware I had no way home and lived 3 hours away and did not offer to help in any way
Product
Best Western Room
#825208
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Best Western Room Review

I made a reservation at Best Western Franklin Tennessee they said I had a room for March 4th Friday evening took my American Express card number my personal information and then she didn't have a room for me call me Donald Harris 812-306-5520
1.0
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Customer service
Fairmont City, Illinois
Product
Best Western Room
#789091
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Best western at 20717 International Boulevard Seattle , Washington 98198-5808, United States Very poor. I walked in my room and actually walked back to desk and turned in my key ate the cost and went 1 mile down the street to an actual decent hotel. Problem with hotel...
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Best Western Room
#747778
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My husband and I had rented room #123 from Tuesday Nov.24pm to Friday am Nov. 27th. Had to call in a very loud jumping and noise from the room above us Thursday night Nov.26th The jumping noise was so bad we thought the ceiling was going to come down on us. When I...
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Product
Best Western Room
I didn't like
  • Unwillingness to help
  • Threated to be escorted off the property
#742380
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Stayed at the best western in jacksonville illinois, and there are many negative aspects about this hotel. 1. This is a non smoking hotel, and people have been smoking indoors during my stay here. I believe its the road workers staying here at this time. (The hotel is...
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2.4
Product
Best Western Room
#740168
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Best Western Room Review

Fire alarm went off in the middle of the night. We had to leave our room and go outside for 45 minutes. Fire dept did not show. We were finally told to return to room. We should have recievec a discount I will never stay there again.
3.4
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Customer service
Exchange, Refund and Cancellation Policy
Facilities and Services
Location
Price Affordability
Quality of Accommodation
Quality of Food
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Clayton, Oklahoma
Product
Best Western Room
#731645
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Room wasn't ready at 6:30 p.m. Upon arrival. Staff at front desk was obviously having issues with getting rooms clean-several of them were standing around talking about the problem of not having rooms ready. Front desk lady was nice, but had no real answers as to why...
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Anonymous
Anonymous

I had a similar experience a couple of years ago at best western location close to Detroit airport. I complained about one of the hotel workers but the manager couldn't carel...

1.0
Product
Best Western Room
#730401
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